1. Keyboard case - If you see any resemblance of marks or foreign material under 2 mm (tool marks, stain, dent, sand mark, scratch, etc.), you're not eligible for Return & Refund. As PC material is not as scratch-resistant as aluminum and is prone to scratches. These scratches will be more obvious when viewed against the light. They may be present at the factory and are not covered by warranty!
2. Ice crystal titanium weight bar - Due to the hardness of the alloy material and the surface ice crystal treatment process, the weight bar cannot be as flat as aluminum or brass material. There will be some slight protrusions on it. This does not affect assembly and actual use, and it is not covered by warranty!
-Make sure to QC your keyboard case and weight before building it. For any issues besides above, please get in touch with our customer support agents to get help.
-For anything built is not eligible for Return & Refund.